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We take great care in getting your hatching eggs to you safely and quickly.

Shipping Cost: 24hr Tracked is £4.99, with free shipping on orders over £25.

Dispatch times: Orders are dispatched Monday to Friday to avoid potential delays over the weekend. We aim to ship within 1-3 working days of your order.

Packaging: All eggs are packed in safe, padded packaging , clearly labelled as fragile to prevent damage in transit. We've had great feedback on our packaging and take pride in how securely your order is prepared. (for more info see 'our packaging')

If you have any questions about your delivery or need special arrangements, feel free to get in touch!

At Yew Tree Poultry, we take pride in providing premium-quality hatching eggs to ensure your hatching experience is successful and rewarding. All of our eggs are:

Freshly collected: Each egg is gathered within the last 48 hours to maximize viability and hatch success.
Fertility Guaranteed: We carefully select from healthy, actively breeding birds to deliver highly fertile eggs.
Handled With Care: Eggs are collected, stored, and packed using best practices to preserve their integrity during transit.
Extra Eggs: We include bonus eggs in every order to help offset any potential losses during shipping.
Proven Results: With excellent customer reviews praising our hatch rates and overall quality, you can buy with confidence.

Your satisfaction is our top priority — whether you're a seasoned breeder or a first-time hatcher, we're here to support you every step of the way.

We do not offer replacements or refunds.

Due to the many variables involved in the hatching process, we are unable to offer refunds or replacements for hatching eggs. Factors such as incubator settings, temperature fluctuations, humidity levels, handling during transit, and individual hatching techniques can all significantly impact hatch rates—many of which are beyond our control once the eggs leave our care.

We do our part by:

-Collecting only fresh, fertile eggs from healthy breeding stock.

-Carefully inspecting and packaging eggs to ensure they are shipped in the best possible condition.

-Including extra eggs with each order to help offset any potential losses.

We understand that hatching can be unpredictable, and while we strive to provide the highest quality eggs, we appreciate your understanding of the inherent risks involved.

In exceptional circumstances, we may consider a partial credit or replacement at our discretion. If you believe your situation warrants review, please contact us with clear details and photos within 24 hours of receiving your order.